Dear AT&T: A few months ago you sent a message to Wife
and Me saying our flip phones would no longer be “supported” (I believe that
was your wording) at some time in the near future. Well, I would like to remind you, it has not
been all that long ago that we both purchased these phones, complete with your
“logo” emblazoned on the phones themselves, and at no time during our purchase
was it mentioned that the phones would be made inoperative at any time in the
future. Now, if you say there was a
notification on one of those fifty (a guess) pages that was provided to let
your purchaser know how the phone would be made inoperative sometime in the
future, then, I plead ignorance.
In short: The phones are working fine today, and I
expect them to work fine as long as we “own” them.
Now, if “We” do not, in fact, "own" the phones (as I said before, it does have your logo on it), I would like
you to send your representative to my house (you do know where I live,
right? You sent me the notice to which I
refer) to pick up your soon-to-be inoperative phones and give us your
replacements so we can continue to utilize your services—services we have paid
you for as we have for quite a few years, now.
5 comments:
if this is true then I am truly "sunk." I can hardly use the flip phone that I have through ignorance. Now what???
Good question. If I come up with anything useful, will post a bit about it!
Diane, et. al., ATT sent new flip phones to Wife and I last week. All I have to do is get them on the air and AOK. No cost! When ATT goes from the current 3G to it's new 5G operation all will be AOK! Thanks, ATT!
One more thing, about those new flip phones: They stink.
And, one more comment to ATT--the old flip phones worked just fine. Never had a problem one with them. These new ones suck, though. Difficult to make reasonable entries of names of my phone customers, as well as other things. Will probably buy a couple of new ones from Consumer Cellular--they look like they will work much better for us than what you provided. No problems with what you do once you have the signals to transmit to other customers, just the phones. Thanks anyway.
Stephen V. Geddes
Aiken SC
Post a Comment